Order & Delivery
Yes, all of our wallpaper rolls and mosaics tiles cost you “ZERO” shipping cost. Normally your order will be sent via DHL, FedEx, and UPS. However, in case some remote locations that aforementioned courier cannot reach, our customer service will contact you to discuss the shipping details.
Most orders will be dispatched with 3 business days. Normally it takes another 3-5 business days for transition for most countries.
You will receive an email with scheduled delivery date after placing an order.
You will receive an email with scheduled delivery date after placing an order.

Our typical MOQ is at least 11 sheets per order, however if you only need few tiles to decorate your backsplash, don't worry just drop us an message and we'll work it out for you.
Every single order will be double checked and inspected before sending out. Please note that we won't accept return with the reasons such as 'I don't like it' at most circumstances. That's the way we lower our handling fee to offer you the best and lowest price ever.
Please open the parcel with courier before signing. If any item damaged, please take a picture and ask the courier sign a prove of notice., then contact us ASAP, Thank you.
Please open the parcel with courier before signing. If any item damaged, please take a picture and ask the courier sign a prove of notice., then contact us ASAP, Thank you.
Payments
We accept PayPal, that's mean you can use your credit cards including VISA Card, Master Card and American Express Card etc.

Your account safety is our top priority. DecorGenius.com is using https technology to protect your every single click. Same as online banking, you will notice a green secure icon on your browser. Even you're at the coffee shop or other public WiFi, you're safe to shop with us.
Please rest assured that DecorGenius.com won't sells your information to any other people and organisation. You won't receive email from us if you don't subscribe our newsletter.
In some counties taxes and duties will be applied when the package do customs clear, please note DecorGenius.com does not responsible for all these kind of additional fee. These additional fees may be collected at time of delivery and its buyer’s responsibility. In addition, some counties require buyer to submit information to do customs clear (for example, Brazil require CPF or CNPJ number), Please remember to let us know, thank you.